Buying
Are these tickets real?
Yes. Every listing comes from a verified seller with proof of purchase, and a person checks it before it goes live. We do not list what we cannot verify.
Why is the price different from face value?
This is resale: sellers set the price within our limits and we show the final amount up front. No fees appear at checkout.
What does LAST BAND mean?
One ticket left for that type. When it is gone, it is gone.
Tickets
What do I actually receive?
A ticket file (PDF or PNG) in your Wristbandit account — we call it your wristband — plus a copy by email. Each ticket has its own ID.
Can I choose my seat?
You choose a ticket type and zone. Where seats exist, the row and seat are printed on the ticket; our maps are zone overviews, not seat maps.
Delivery
When do I get my ticket?
Usually within minutes of payment. Some organisers release e-tickets close to the event; if that is the case we say so on the event page and email you the moment it lands.
Ticket not there yet?
Check My Wristbands first, then your spam folder. Still nothing? Tap Need a hand? and we will look immediately.
Support →Payment
How can I pay?
Card and the usual wallets, processed by our payment provider. We never see or store your card number.
Is the price final?
Yes. The total you see on the checkout page is the total you pay.
Refunds
Can I cancel my order?
Resale tickets are final once delivered, unless the event is cancelled or a problem on our side stops you using a valid ticket. Then we replace or refund under the resale policy.
Resale policy →The event was cancelled. Now what?
You get a refund under the resale policy. You do not have to chase anyone.
Reselling
Can I sell my tickets here?
Apply to the partner programme. You will need proof of purchase, payment from your own bank account and transferable tickets.
Partner programme →Is resale allowed for every event?
No. Transferability and local rules differ by organiser and country, and we respect them. If an event cannot be resold, it is not on Wristbandit.
Account
Do I need an account to buy?
No. Your account is created with your first order; you set a password from the link we email you.
Where are my past orders?
In My Wristbands, with every order and ticket ID. Support conversations sit next to the order they are about.